At REANOD Fitness, we strive to ensure that you are completely satisfied with your purchase. If for any reason you are not satisfied with your order, we offer a hassle-free return and refund policy.

Returns

Eligibility: You have 30 days from the date of purchase to return your item(s).

Condition: The item has not been used for an extended period, remains in the condition as when received, and is still in its original packaging.

Proof of Purchase: Please provide a receipt or proof of purchase for all returns.

Return address: We will send it to you via this email address: service@REANODFitness.com

Refunds

Inspection: Once your returned item(s) are received, we will conduct an inspection, which will be completed within 2 business days, and notify you whether your refund request is approved.

Processing Time: If your return is approved, your refund will be processed, and a credit will automatically be applied to your original method of payment within a certain amount of days.

Refunds will be processed via the original payment method only, and will not be issued in the form of discount codes

Partial Refunds: In some cases, only partial refunds may be granted (if applicable). This includes items that are not in their original condition, damaged, or missing parts for reasons not due to our error.

Refund processing time: 7-15 days, with slight variations depending on the bank.

Exchanges

Defective or Damaged Items: We only replace items if they are defective or damaged. If you need to exchange it for the same item, please contact us at service@REANODFitness.com.

Shipping

Return Shipping: If you need to return a product, please contact us via email. You will be responsible for covering the return shipping costs yourself, and these shipping costs are non-refundable. No return handling fee will be charged.

Shipping Time: Depending on your location, the time it may take for your exchanged product to reach you may vary.

If you have any questions about our return and refund policy, please contact us at:

Contact Phone Number：+86 18232167671

Email: service@REANODFitness.com